FAQs

What is a Family Health Team?

A Family Health Team is a group of health care providers who work together to help keep you and your family healthy and to coordinate…

What do I need to know about Health Cards?

Please bring your health card and give it to the receptionist when you arrive. If you have changed your address or your telephone number, please…

Why are there medical residents and students at some of the Thames Valley Family Health Team sites?

The UWO Schulich School of Medicine & Dentistry is one of the Thames Valley Family Health Team’s partners. As a team, we believe that our…

How do I cancel an appointment?

Please contact the Thames Valley Family Health Team office where you scheduled the appointment. You can access our Clinic Directory for contact information.

Will I always see my family physician at my appointments?

Not necessarily. Sometimes you may see another member of our interdisciplinary team.

How much will this cost me?

There is no cost to you for any of the services. All the programs and services offered by the Family Health Team are funded by…

How can I see a TVFHT health professional?

You must be a registered patient of one of our participating family health networks or family health organizations, and referred by one of our participating…

What health professionals are part of the TVFHT?

The Thames Valley Family Health Team includes registered nurses, nurse practitioners, dietitians, social workers, pharmacists, occupational therapists and respiratory therapists. These interdisciplinary health professionals have…